*Update as of 10/15/2020:
PA American Water test results were cleared by the DEP, and the boil water advisory has been lifted.
*Update as of 10/14/2020:
The boil water advisory remains in effect today, Wednesday, October 14, for Pennsylvania American Water customers in the Norristown water system due to Monday’s water main break. PA American Water is awaiting the results of bacteriological samples and will notify customers as planned when the boil water advisory is lifted.
As a reminder, the boil water advisory includes customers in the Boroughs of Norristown and Bridgeport, and portions of West Norriton, East Norriton, Upper Merion, Plymouth, Lower Providence, Whitemarsh, Whitpain, Worcester and Perkiomen Townships. For a map of the affected area, please visit pennsylvaniaamwater.com and click on Alerts. Any water to be used for drinking or cooking should be brought to a rolling boil for 1 minute. Water is OK for bathing, washing, and other common uses.
*Update as of 10/13/2020:
Repairs to a 24” water transmission line began yesterday and are ongoing right now; PAAW is replacing a 20’ section of their pipe on Markley street. After the repairs are complete, they will need to test the line for any contamination. The test results will not be available until Wednesday at the earliest, so all water connections associated with this pipe are considered non-potable until the test results are clear (i.e. a boil water advisory is in effect). Food service establishments and any other business that serves/provides water to patrons must remain closed until the testing is complete.
NORRISTOWN, Pa. (Oct. 12, 2020) — Pennsylvania American Water today issued a boil water advisory for all customers in its Norristown water system. Approximately 33,500 customers are affected.
Pennsylvania American Water experienced a drop in positive water pressure due to a water main break this morning. As a result, there is an increased chance that the water might contain disease-causing organisms. Crews have isolated the main break, and water pressure is currently being restored to all customers.
This notice applies to all Pennsylvania American Water customers in its Norristown system, which includes the boroughs of Norristown and Bridgeport and portions of West Norriton, East Norriton, Upper Merion, Plymouth, Lower Providence, Whitpain, Worcester, Whitemarsh and Perkiomen townships. For map of the affected area, visit pennsylvaniaamwater.com and click on Alerts.
DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil, let it boil for one minute, and cool before using; or use bottled water. You should use boil or bottled water for drinking, making ice, washing dishes, brushing teeth and food preparation until further notice.
Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses and parasites, which can cause symptoms such as nausea, cramps, diarrhea and associated headaches.
These symptoms are not caused only by organisms in drinking water, but also by other factors. If you experience any of these symptoms and they persist, you may wish to consult with your health care provider. People with severely compromised immune systems, infants and some elderly may be at increased risk. These people should seek advice about drinking water from their health care providers.
General guidelines on ways to lessen the risk of infection by microbes are available from EPA’s Safe Drinking Water Hotline at 1-800-426-4791.
What is being done?
Pennsylvania American Water crews have isolated the main break, and water pressure is currently being restored to all customers. Pennsylvania American Water will collect and analyze additional water quality samples including bacteria samples.
We will inform you when the corrective actions have been completed and you no longer need to boil your water. This information will also be provided on Pennsylvania American Water’s website at www.pennsylvaniaamwater.com, under the Alerts section. For more information, contact Pennsylvania American Water’s customer service center at (800) 565-7292.
For more information on Boil Water Advisories visit: https://amwater.com/paaw/water-quality/what-is-a-boil-water-advisory.